Data privacy notice
We are very pleased about your interest in our company. Data protection is a particularly high priority for the management of HEKO KETTEN GMBH. It is generally possible to use the websites of HEKO KETTEN GMBH without providing any personal data. However, if a data subject wishes to use special services of our company via our website, it may become necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.
As the controller, HEKO KETTEN GMBH has implemented numerous technical and organisational measures to ensure that the protection of personal data processed through this website is as seamless as possible. Nevertheless, Internet-based data transfers can generally have security gaps, so absolute protection cannot be guaranteed. For this reason, each data subject is free to transmit personal data to us by alternative means, for example by telephone.
a) Personal data
Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as the “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
b) Data subject
A data subject means any identified or identifiable natural person whose personal data is processed by the controller.
Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
d) Restriction of processing
Restriction of processing means the marking of stored personal data with the aim of limiting its processing in the future.
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
Pseudonymisation means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.
The controller means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
The processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
The recipient means a natural or legal person, public authority, agency or other body, to which the personal data is disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.
j) Third party
A third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
Consent means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
2. Name and address of the controller
The controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions with a data protection character is:
HEKO KETTEN GMBH
Tel.: +49 2377 9180 0
3. Contact details of the data protection officer
The data protection officer of the controller can be contacted as follows:
Tel.: +49 2377 9180 30
Any data subject can contact our data protection officer directly at any time with any questions or suggestions regarding data protection.
By using cookies, HEKO KETTEN GMBH can provide the users of this website with more user-friendly services that would not be possible without the cookie.
The data subject can prevent the saving of cookies by our website at any time using a corresponding setting in the Internet browser and thus permanently object to the saving of cookies. Furthermore, cookies that have already been saved can be deleted at any time via an Internet browser or other software programs. This is possible in all major Internet browsers. If the data subject deactivates the saving of cookies in the Internet browser, it may not be possible to use all of the functions of our website in full.
You give us permission to use YouTube by ticking the “Marketing” checkbox in the cookie settings.
5. Collection of general data and information
The website of HEKO KETTEN GMBH collects a series of general data and information when a data subject or automated system calls up the website. This general data and information is stored in the log files of the server. The following data can be collected: (1) browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (called the referrer), (4) the subwebsites that are accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) other similar data and information used for security in the event of attacks on our information technology systems.
When using this general data and information, HEKO KETTEN GMBH does not draw any conclusions about the data subject. Instead, this information is needed to (1) deliver the content of our website correctly, (2) optimise the content of our website and the advertising for it, (3) ensure the permanent functioning of our information technology systems and the technology of our website, and (4) provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack. Therefore, HEKO KETTEN GMBH analyses this anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our company, and, ultimately, to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files is stored separately from all personal data provided by a data subject.
6. Server log files
The provider of the pages automatically collects and stores information in what are known as server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is not merged with any other data sources. This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of his website – the server log files must be recorded for this purpose.
7. Subscription to our newsletter
On the website of HEKO KETTEN GMBH, users are given the opportunity to subscribe to our company’s newsletter. Which personal data is transmitted to the controller when subscribing to the newsletter is determined based on the entry form used for this purpose.
HEKO KETTEN GMBH regularly informs its customers and business partners about company offers by means of a newsletter. Our company’s newsletter can only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers to receive the newsletter. For legal reasons, a confirmation email will first be sent to the e-mail address entered by a data subject to receive the newsletter. This confirmation email is used to verify whether the owner of the e-mail address as the data subject has authorised the receipt of the newsletter.
When subscribing to the newsletter, we also store the IP address assigned by the Internet service provider (ISP) of the computer system used by the data subject at the time of subscription as well as the date and time of subscription. The collection of this data is necessary in order to be able to trace the (possible) misuse of the e-mail address of a data subject at a later date and therefore serves to legally protect the controller.
The personal data collected as part of a subscription to the newsletter will be used exclusively to send our newsletter. Furthermore, subscribers to the newsletter could be informed by e-mail if this is necessary for the operation of the newsletter service or registration in this regard, as may be the case in the event of changes to the newsletter service or changes in the technical circumstances. The personal data collected in the context of the newsletter service will not be passed on to third parties. The subscription to our newsletter can be cancelled by the data subject at any time. The consent to the storage of personal data that the data subject has granted us to send the newsletter can be withdrawn at any time. A corresponding link can be found in each newsletter for the purpose of withdrawing consent. Furthermore, it is possible to unsubscribe from the newsletter at any time directly on the website of the controller or to communicate this to the controller in another way.
8. Newsletter tracking
The newsletter of HEKO KETTEN GMBH contains what are known as tracking pixels. A tracking pixel is a miniature graphic embedded in e-mails that are sent in HTML format to enable log file recording and log file analysis. This makes it possible to conduct a statistical evaluation of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, HEKO KETTEN GMBH may see if and when an e-mail was opened by a data subject, and which links in the e-mail were opened by the data subject.
Such personal data collected via the tracking pixels contained in the newsletters will be stored and evaluated by the controller in order to optimise the sending of newsletters and to adapt the content of future newsletters even better to the interests of the data subject. This personal data will not be disclosed to third parties. Data subjects are entitled at any time to withdraw the separate declaration of consent submitted via the double opt-in procedure. Following a withdrawal of consent, this personal data will be deleted by the controller. HEKO KETTEN GMBH automatically regards an unsubscription from the receipt of the newsletter as a withdrawal of consent.
9. Contact via the website
Based on the legal regulations, the website of HEKO KETTEN GMBH contains information that enables quick electronic contact with our company, as well as direct communication with us, which also includes a general address for electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject will be stored automatically. Such personal data transmitted on a voluntary basis by a data subject to the controller will be stored for the purposes of processing or to contact the data subject. This personal data will not be passed on to third parties.
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.
The processing of this data takes place on the basis of Art. 6(1)(b) GDPR if your request is related to the fulfilment of a contract or is necessary to take steps prior to entering into a contract. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested.
The data entered by you on the contact form will remain with us until you request erasure, withdraw your consent to storage or the purpose of data storage no longer applies (e.g. after processing your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.
10. Routine erasure and blocking of personal data
The controller processes and stores personal data of the data subject only for the period necessary to achieve the purpose of storage or if provided for by the European legislator or any other legislator in laws or regulations to which the controller is subject.
If the storage purpose no longer applies or a storage period prescribed by the European legislator or another competent legislator expires, the personal data is routinely blocked or erased in accordance with the statutory provisions.
11. Rights of the data subject
a) Right to confirmation
Each data subject has the right granted by the European legislator to request confirmation from the controller as to whether personal data concerning him or her is being processed. If a data subject wishes to exercise this right to confirmation, he or she may contact our data protection officer or another employee of the controller at any time.
b) Right to information
Each data subject whose personal data is being processed has the right granted by the European legislator to obtain, at any time, free of charge, information about the personal data stored about his/her person and a copy of that information from the controller. In addition, the European legislator has granted the data subject the following information:
- the processing purposes
- the categories of personal data being processed
- the recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular recipients in third countries or international organisations
- where possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining that duration
- the existence of a right to rectification or erasure of personal data concerning him/ her or to restriction of processing by the controller or a right to object to such processing
- the existence of a right to lodge a complaint with a supervisory authority
- if the personal data is not collected from the data subject: all available information about the origin of the data
- the existence of automated decision-making including profiling in accordance with Article 22(1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject
In addition, the data subject has a right to information on whether personal data has been transferred to a third country or to an international organisation. If this is the case, the data subject has the right to obtain information on the appropriate guarantees in connection with the transmission.
If a data subject wishes to exercise this right to information, he or she may contact our data protection officer or another employee of the controller at any time.
c) Right to rectification
Each data subject whose personal data is being processed has the right granted by the European legislator to request the immediate rectification of inaccurate personal data concerning him or her. In addition, the data subject has the right to request the completion of incomplete personal data, including by means of a supplementary declaration, taking into account the purposes of the processing.
If a data subject wishes to exercise this right to rectification, he or she may contact our data protection officer or another employee of the controller at any time.
d) Right to erasure (right to be forgotten)
Each data subject whose personal data is being processed has the right granted by the European legislator to require the controller to erase the personal data concerning him or her without undue delay, provided that one of the following reasons applies and insofar as the processing is not necessary:
- The personal data was collected or otherwise processed for purposes for which it is no longer necessary.
- The data subject withdraws his or her consent on which the processing was based in accordance with Article 6(1)(a) GDPR or Article 9(2)(a) GDPR, and there is no other legal basis for the processing.
- The data subject objects to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate reason for the processing, or the data subject objects to the processing pursuant to Article 21(2) GDPR.
- The personal data has been processed unlawfully.
- The erasure of personal data is necessary for the fulfilment of a legal obligation under Union or Member State law to which the controller is subject.
- The personal data was collected in relation to information society services in accordance with Article 8(1) GDPR.
If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by HEKO KETTEN GMBH, he or she may contact our data protection officer or another employee of the controller at any time. The data protection officer of HEKO KETTEN GMBH or another employee will arrange the necessary measures to ensure that the erasure request is complied with immediately.
If the personal data has been made public by HEKO KETTEN GMBH and our company as controller is obliged to delete the personal data pursuant to Art. 17(1) GDPR, HEKO KETTEN GMBH will take appropriate measures, including of a technical nature, taking into account the available technology and the implementation costs, in order to inform other controllers who process the published personal data that the data subject has requested from these other data controllers the deletion of all links to this personal data or of copies or replications of this personal data unless the processing is necessary. The data protection officer of HEKO KETTEN GMBH or another employee will arrange the necessary measures on a case-by-case basis.
e) Right to restriction of processing
Each data subject whose personal data is being processed has the right granted by the European legislator to request the controller to restrict processing if one of the following conditions is met:
- The accuracy of the personal data is disputed by the data subject for a period that enables the controller to verify the accuracy of the personal data.
- The processing is unlawful, the data subject refuses to have the personal data erased and instead requests the restriction of the use of the personal data.
- The controller no longer needs the personal data for the purposes of the processing, but the data subject needs it for the establishment, exercise or defence of legal claims.
- The data subject has objected to the processing pursuant to Article 21(1) GDPR and it is not yet clear whether the legitimate reasons of the controller outweigh those of the data subject.
If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by HEKO KETTEN GMBH, he or she may contact our data protection officer or another employee of the controller at any time. The data protection officer of HEKO KETTEN GMBH or another employee will arrange for the restriction of processing.
f) Right to data portability
Each data subject whose personal data is being processed has the right granted by the European legislator to receive the personal data concerning him or her, which has been provided by the data subject to a controller, in a structured, commonly used and machine-readable format. He or she also has the right to transmit this data to another controller without hindrance by the controller to whom the personal data was provided, provided that the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Article 9 (2)(a) GDPR or on a contract pursuant to Art. 6(1)(a) GDPR and the processing takes place using automated procedures, insofar as processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, when exercising his or her right to data portability pursuant to Article 20(1) GDPR, the data subject has the right to request that the personal data be transmitted directly from one controller to another controller, insofar as this is technically feasible and provided that this does not impair the rights and freedoms of other persons.
In order to assert the right to data portability, the data subject may at any time contact the data protection officer appointed by HEKO KETTEN GMBH or another employee.
g) Right to object
Each data subject whose personal data is being processed has the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on point (e) or (f) of Article 6(1) GDPR. This also applies to profiling based on these provisions.
HEKO KETTEN GMBH no longer processes the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
If HEKO KETTEN GMBH processes personal data for direct marketing purposes, the data subject has the right to object at any time to processing of personal data concerning him or her for such marketing. This also applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to HEKO KETTEN GMBH concerning processing for direct marketing purposes, HEKO KETTEN GMBH will no longer process the personal data for such purposes.
In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by HEKO KETTEN GMBH for scientific or historical research purposes or statistical purposes pursuant to Article 89(1) GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
In order to exercise the right to object, the data subject may directly contact the data protection officer of HEKO KETTEN GMBH or another employee. The data subject is also free to exercise his right to object in connection with the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.
h) Automated individual decision-making, including profiling
Each data subject whose personal data is being processed has the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, provided that the decision (1) is not necessary for entering into, or performance of, a contract between the data subject and a data controller, or (2) is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is based on the data subject’s explicit consent.
If the decision (1) is for entering into, or performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject’s explicit consent, HEKO KETTEN GMBH implements suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.
If the data subject wishes to assert rights with regard to automated decision-making, he or she may contact our data protection officer or another employee of the controller at any time.
i) Right to withdraw data protection consent
Each data subject whose personal data is being processed has the right granted by the European legislator to withdraw consent to the processing of personal data at any time.
If the data subject wishes to exercise his or her right to withdraw consent, he or she may contact our data protection officer or another employee of the controller at any time.
12. Data protection for job applications and in the application process
The controller collects and processes the personal data of applicants for the purpose of processing the application procedure. Processing can also take place electronically. This is particularly the case when an applicant transmits appropriate application documents to the controller by electronic means, for example by e-mail or via an online form on the website. If the controller concludes an employment contract with an applicant, the data transmitted will be stored for the purpose of carrying out the employment relationship in compliance with the statutory provisions. If the controller does not conclude an employment contract with the applicant, the application documents will be automatically erased two months after notification of the rejection decision, provided that no other legitimate interests of the controller prevent erasure. Another legitimate interest in this sense is, for example, a duty of proof in proceedings under the General Act on Equal Treatment (AGG).
13. Data protection provisions on the use of YouTube
Our website uses plugins from the Google-operated website YouTube. The operator of the website is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
When you visit one of our pages equipped with a YouTube plugin, a connection is established with the YouTube servers. As part of this, the YouTube server is notified as to which of our pages you have visited.
If you are logged into your YouTube account, you enable YouTube to allocate your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube takes place in the interest of presenting our online offers in an appealing way. This represents a legitimate interest within the meaning of Art. 6(1)(f) GDPR.
You give us permission to use YouTube by ticking the “Marketing” checkbox in the cookie settings.